myMPS Support

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  • What are Modifiers?

    What are Modifiers? Modifiers provide service providers an ability to reflect that a service or procedure has been performed and  has been altered  by some specific circumstance but does not change...

  • Understanding Network Contract Pricing

    What are Network Pricing contracts? This is a Fixed price contract between the medical aid and a Doctor/Service Provider, which stipulates what the medical aid will pay for procedures performed. In...

  • Understanding the results of a benefit check

    Understanding the results of a benefit check Next to each appointment on the calendar, you will see a coloured line which reflects the status of thepatient’s benefit check.Also, at the bottom of th...

  • Capture a private payment

    How to capture private payment From the patient ‘Account Details’ screen, click the ‘Capture patient payment’ menu option.  This will take you to the capture screen where the payment details can be...

  • Capture paper remittance

    How to capture a paper remittance Paper RA’s are remittances that are sent directly to the practice by the schemes because they do not have capability to send these remittances into myMPS electroni...

  • Deactivate Clinical Notes

    Deactivating Clinical Notes To deactivate the Clinical Notes service: Click on the ‘Add-Ons’ button in myMPS. Click on the ‘Deactivate’ button on the Clinical Notes tile.   Note: Should you choos...

  • View previous Clinical Notes

    View previous clinical notes To view previous clinical notes that were captured: Open the patient’s ‘Account Details’ page. Select the patient from the ‘Account Members’ section on the page. Selec...

  • Capturing Clinical Notes

    Capturing clinical notes To access clinical notes: Open the patient’s ‘Account Details’ page. The ‘Account Details’ page can be accessed from: the Calendar by clicking on the patient’s name, the ...

  • Select providers to have access to create Clinical Notes

    Selecting which providers will have access to create clinical notes Once you have activated your Clinical Notes, you will be sent to the ‘Settings - Clinical Notes’ screen to select which providers...

  • Activate Clinical Notes in myMPS

    How to activate Clinical Notes in myMPS To activate the Clinical Notes service: Click on the ‘Add-Ons’ button in myMPS. Click on the ‘Activate’ button on the Clinical Notes tile. For more informa...