New patient and family check in myMPS

To add a new patient in myMPS, you can either search for existing data in the Healthbridge network to save time or manually create a new account.

Step 1: Access the Accounts Tab

1. Click on the Accounts tab at the top of your screen.
2. Ensure the Search accounts menu option is highlighted on the left sidebar.
3. Click the  “add new account” button.

 

Step 2: Choose Your Entry Method

A "Find Members" window will pop up with three options to find or create the patient:

• Search Healthbridge Community: This searches for patients who have visited any doctor on the Healthbridge network. It is the fastest way to populate data.
• Do Family Check: This allows you to import all dependants linked to a specific medical aid number at once.
• Create the account myself: Use this if the patient is paying cash or if the searches above return no results.
  
   

Step 3: Capture Patient & Scheme Details Manually 

1. Select Account Type: Choose between Medical Aid or Cash.
2. Enter Scheme Information: For medical aid, select the Scheme, Plan, and Option, then input the Member Number.
3. Add Member: Click + add new member to open the member details template.
4. Complete Mandatory Fields: Fill in all details, such as Name, Surname, ID/Passport number, and Date of Birth.
5. Save Member: Click Save to return to the main account screen.

 

Step 4: Finalise the Account

1. Account Number: You can manually enter an account number or click Generate account no. to have the system create one for you.
2. Final Save: Click Save to complete the process. The patient will now appear in your "Search accounts" list.
   
    

Step 5: Add Dependants (Optional)

If you need to add family members later:

1. Open the patient's Account Details.
2. Click Validate members or + add new member.
3. If importing from a Family Check, select is not on my system, import for the relevant dependants and click Save.